Your Order

We really appreciate your order and try very hard to ensure that everything goes smoothly. 

If you have any questions, please don't hesitate to get in touch.

If you need your order quickly, please pop a message through and we will confirm if it's possible to get your order to you in time. (It usually is!)

As much of our inventory is hand made or at least hand finished, we can usually change items to suit your needs, just get in touch and we will let you know.

UK Delivery

Wish Bracelets are delivered free of charge.

Other items are £3.50 and free delivery over £25.

Standard domestic delivery is 2nd Class, Royal Mail.

Orders are packed and posted usually by the next working day after the order is received. 

If you need your order sooner, please select delivery upgrade to first class at checkout.

Non-UK Delivery

Wish Bracelets are £4.50 delivery.

Delivery is £10 for the first few items, £15 for more and free over £100.

Standard international delivery is Royal Mail Tracked International.  This should take around 7-9 working days.

Orders are packed and posted usually by the next working day after the order is received. 

If you need your order sooner, please get in touch for a bespoke delivery upgrade quote.

Returns

If you change your mind, you are more than welcome to return your order for a full refund. 

You should return your goods within 14 days.  The cost of returning the goods will need to be covered by yourself. 

Should your order be incorrect, faulty or damaged, please contact me ASAP and I will make arrangements to refund or replace your goods at no cost to yourself.